Privacy Policy

Fallsview Photobooth (“we,” “us,” or “our”) is committed to protecting the privacy of our clients, event guests, and website visitors. This Privacy Policy explains how we collect, use, disclose, store, and safeguard personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario privacy laws.

 

Information We Collect

We collect personal information only for purposes that a reasonable person would consider appropriate in the circumstances. The types of personal information we may collect include booking details such as your name, email address, phone number, billing address, and event information. Payment information is collected and processed through secure third-party payment processors. We do not store or retain credit card numbers or sensitive payment details.

We may also collect usage data when you visit our website, including pages visited, browser and device type, and IP address through analytics tools. In addition, photos, videos, and other media content captured during events may be collected as part of the services we provide.

How We Use Your Information

We use personal information to process and confirm bookings, provide photo booth services, and deliver digital event content. Information may also be used to communicate with you regarding your event, respond to inquiries, manage accounts, and improve our website and services.

Photos and videos captured during events may be used for promotional and marketing purposes, including on our website and social media platforms, unless consent is withdrawn or an opt-out request is provided.

Consent

By providing personal information to us, you consent to its collection, use, and disclosure as outlined in this Privacy Policy. Consent may be express or implied, depending on the circumstances and the sensitivity of the information. You may withdraw consent at any time, subject to legal or contractual restrictions, by contacting us at info@fallsviewphotobooth.com.

Sharing of Information

We do not sell, rent, or trade personal information. We may share personal information with trusted third-party service providers who assist us in operating our business, such as payment processors, email services, cloud storage, or website analytics providers. These service providers are required to protect personal information and use it only for the purposes for which it is disclosed.

Personal information may also be disclosed if required by law, regulation, court order, or government authority, or with your consent for specific purposes such as testimonials or marketing collaborations.

Photo & Video Content

Photos and videos captured at events may include identifiable individuals and are considered personal information under PIPEDA. This content may be used for marketing and promotional purposes unless a client or guest notifies us in writing prior to the event or informs a booth attendant during the event that they do not wish to have their image used.

Cookies & Analytics

Our website uses cookies and third-party analytics tools, such as Google Analytics, to understand website traffic, measure performance, and improve functionality. Cookies do not collect sensitive personal information. You may disable cookies through your browser settings; however, some website features may not function properly as a result.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal and accounting requirements, resolve disputes, and enforce agreements. When personal information is no longer required, it is securely destroyed or anonymized.

Safeguards

We use reasonable physical, technical, and administrative safeguards to protect personal information against loss, theft, unauthorized access, disclosure, copying, or modification. While we take these precautions seriously, no method of transmission over the internet or electronic storage is completely secure.

Your Rights Under PIPEDA

You have the right to request access to the personal information we hold about you, request corrections to inaccurate or incomplete information, and withdraw consent to certain uses of your information, including marketing communications. You may also request the deletion of personal information, subject to legal and contractual limitations.

Requests regarding your personal information can be made by contacting us at info@fallsviewphotobooth.com. We will respond within a reasonable timeframe in accordance with PIPEDA.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website with a revised effective date.

Contact Us

If you have any questions, concerns, or complaints regarding our privacy practices or the handling of personal information, please contact us at:

 

Email: info@fallsviewphotobooth.com